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Comms Consult provides dialler systems and call centre solutions to call centres in the Manchester area as well as the rest of the UK. Independent of any one system manufacturer, we can give the best advice for the specific requirements of your call centre.
We specialise in contact centre platform solutions including dialler systems, predictive diallers, progressive diallers and business phone systems. The dialler systems we offer can work with most business phone systems and can also work stand-alone if you don’t currently have a business phone system.
Call logging and management information can help you make winning business decisions. Call recording options improve quality of service.
The superior buying power of Comms Consult and partners can cut line rental and call charges. GSM Gateways are a route to reduce mobile to landline charges.
Effective data solutions are vital to underpin the efficiency of your call handling processes. Comms Consult looks at data solutions and the IT services that support your business to help you maximise your overheads and improve your customer relationship.
Read our case studies to see how customers save money on their call centre solutions.
‘Comms Consult is the first telecoms company in 18 years that have sat down with me
and discussed renewing our agreement to check that we are happy.’
At Comms Consult we are independent of any one manufacturer of system. We can give the best advice for your specific requirements. We also pride ourselves on our customer service, to save you time and expense.
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22 July 2014 - 11:58
Smooth office movers. Your call package, line installation, maintenance and data connections all boxed up... http://t.co/3hvZNYtdPM
21 July 2014 - 11:58
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31 May 2013 - 12:04
Great morale boost to see the new testimonials on the site! http://t.co/ggov4TKK0X
22 May 2013 - 09:24
10 May 2013 - 10:47
26 April 2013 - 15:56
time for #fridayfun Let us know what video you would like us to put together! Best idea wins a free Agent 100 Headset
26 April 2013 - 09:25
24 April 2013 - 11:16
Customer Service is a team sport! Not a job role!! That's what we believe! http://t.co/Lbv97oodMF
24 April 2013 - 00:15
23 April 2013 - 11:40
23 April 2013 - 08:31
Awesome show from Mr Hynes! He's a winner http://t.co/9L2CJ3TdAD
22 April 2013 - 16:24