Still paying for your business phone calls?
We can provide Free Local, National and Mobile calls for your business
Your Privacy is protected.
Your business will be able to monitor and evaluate all calls and recordings with an effective call recording solution. Instantly listen to a call recording and produce reports relating to calls made. Call recording allows senior members of staff to monitor all calls being handled. This gives the ability to intervene and effectively deal with mistakes or problems arising, whether they relate to marketing calls, sales calls, order handling, complaints handling, or any other type of call.
Call recordings give senior members of staff access to and a better understanding of the interaction between the company’s employees and its clients and customers, or the public in general. The process itself highlights where mistakes are being made, which can in turn be a great help in streamlining the staff training process.
Whether your business requires recorded calls to assist in staff training, to prove compliance, or to resolve disputes, Comms Consult ensures that you can retrieve your recordings weeks, months, or even years after they have been made.
Due to recent law changes the financial conduct authority (FCA) now require all Financial Service Companies to use a secure, encrypted call recording service for all their phone calls. Failure to comply with these call recording regulations will mean you’re company will be breaking the law.
Get in touch to find out how little this could cost you, by calling 01204 306357
we offer some fantastic bolt on phone services giving you insight, control and the ability to improve efficiency
I contacted Geoff through his website. He came and talked through our technical needs and specification and we discussed where the current system failed and where any potential solution could assist with using technology and
Geoff and Comms Consult were recommended to me by one of their existing customers as I had a very tricky multi-site telephony installation requirement. I was using a Multi-node Cisco CM system with around 600
We were recommended to Geoff at Comms Consult by one of his existing customers in the office next door to ours. We are located in a managed office complex and were moving to a larger